Artificial Intelligence in Action at USPS
October 25, 2024   Dave Lewis
At SnailWorks we create and manage a lot of Informed Delivery campaigns – a LOT. And then, during the promotion, we submit our customers’ campaigns for approval for the promotion. In fact, according to the Postal Service, SnailWorks submits...

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US MAIL TRAFFIC REPORT OCTOBER 21, 2024
October 21, 2024   Dave Lewis
USPS SERVICE PERFORMANCE STAYS SOLID – PERFORMS ABOVE YTD AVERAGES USPS service performance again remained largely unchanged from the prior week.  From what we are seeing, volume of political mail is very high and the Postal Service is not...

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US MAIL TRAFFIC REPORT OCTOBER 14, 2024
October 14, 2024   Dave Lewis
USPS SERVICE PERFORMANCE IMPROVES A BIT WHILE CLEAN UP GOES ON IN THE SOUTH USPS service performance remained largely unchanged from the prior week.  Seriously damaged areas such as Asheville represent a small percentage of delivery points and...

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US MAIL TRAFFIC REPORT OCTOBER 7, 2024
October 7, 2024   Dave Lewis
USPS SERVICE PERFORMANCE HOLDS ITS OWN IN CHALLENGING WEEK From Florida through the Carolinas a lot of the country had bigger things to worry about last week than how long their mail was taking, but the Postal Service turned in a surprisingly good...

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US MAIL TRAFFIC REPORT SEPTEMBER 30, 2024
September 30, 2024   Dave Lewis
USPS TURNS IN A VERY GOOD WEEK AT A CRITICAL TIME Well, I must be honest:  I was not expecting this.  Just at the moment when the Postal Service begins to get hit with heavy volume, they turn in a very strong performance.  OK, 84.5%...

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Is It Really the End of the World as We Know it? For What It’s Worth, I Feel Fine
September 25, 2024   Dave Lewis
An Editorial The job I’m best known for – and don’t earn any money for doing – is evaluating overall USPS service performance based on the data we see for our customers’ mail. Every Monday, I post the performance statistics...

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Plan NOW for 2025 USPS Promotions
September 25, 2024   Dave Lewis
Promotions in 2025 are going to be a Big Deal.  Some promotions are gone, some are brand new, and the rules and discounts have changed a great deal.  More than ever, you will need a strategic approach to how you use promotions to control your...

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US MAIL TRAFFIC REPORT SEPTEMBER 23, 2024
September 23, 2024   Dave Lewis
FIRST-CLASS SERVICE PERFORMANCE CONTINUES TO WORSEN First-Class letters, our most closely watched metric worsened for a second week in a row, to a level last seen in May of this year. Only 81.2% of First-Class letters were delivered on time, and...

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US MAIL TRAFFIC REPORT SEPTEMBER 16, 2024
September 16, 2024   Dave Lewis
SUMMER’S OVER.  SERVICE PERFORMANCE TAKES A DIP Remember I told you that you could smile last week?  Well, wipe that smile off your face – it’s peak season and performance took a dip across all the mail categories we measure. ...

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US MAIL TRAFFIC REPORT SEPTEMBER 9, 2024
September 10, 2024   Dave Lewis
LET’S START SEPTEMBER WITH A SMILE Well, look at that – good number across the board. There is a little holiday boost here – we count postal days, as opposed to human days, so Monday holiday weeks tend to look good. Still,...

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