Six Resolution Ideas for the New Year
January 30, 2024   Dave Lewis
I love the fresh start of a new year. In the direct mail industry, the year-end mailings are done, all those holiday closures are over, and we’re finally back to work – it’s a great time to focus. I think it is a given that 2024 will...

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US MAIL TRAFFIC REPORT JANUARY 29, 2024
January 29, 2024   Dave Lewis
A TERRIBLE WEEK FOR USPS SERVICE PERFORMANCE.  Every category we measure was worse in terms of on-time performance, and days in delivery.  First-Class letters declined to an on-time percentage of 74.9%.  The average days to deliver...

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US MAIL TRAFFIC REPORT JANUARY 22, 2024
January 22, 2024   Dave Lewis
FIRST-CLASS LETTER SERVICE CONTINUES TO UNDERPERFORM I think of First-Class letters as the flagship product of the Postal Service, and they are just not doing well.  Only 77.8% were delivered on time last week, and the average First-Class letter...

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US MAIL TRAFFIC REPORT JANUARY 15, 2024
January 16, 2024   Dave Lewis
SERVICE PERFORMANCE REMAINS MEDIOCRE BUT GETS A COOL NEW NAME I used to fear that I was revealing some deep dark secret of the Postal Service – that their service performance, at least in First-Class Mail, was steadily deteriorating. ...

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US MAIL TRAFFIC REPORT JANUARY 8, 2024
January 8, 2024   Dave Lewis
JANUARY STARTS OFF, DARE WE SAY, KIND OF OK The holidays are over, and it looks like USPS is shaking off the peak-season blues and, pardon the expression, Delivering for America.   At least they did last week.  We saw some of the best...

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US MAIL TRAFFIC REPORT JANUARY 1, 2024
January 2, 2024   Dave Lewis
DECEMBER SERVICE PERFORMANCE LIMPS OUT OF 2023 Well, the last week of the year showed better service performance than the week before it, so I guess that is a good thing, but it wasn’t good enough to save a dismal December.   83.7%...

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Making Tracking Reports Your Own
December 21, 2023   Dave Lewis
We recently touched on this in a feature of week, but here’s a little more detail on creating your own reporting parameters.  Our goal at SnailWorks is to give clients a wide variety of ready-to-go reports that will meet most of their needs. ...

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Using Mail Tracking to Build Excitement
December 21, 2023   Dave Lewis
To all of us at SnailWorks, few things are more exciting than mail tracking!  What?  You don’t think it’s exciting?  Well, the person you’re mailing to may just disagree. There are a lot of ways to build communication...

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US MAIL TRAFFIC REPORT DECEMBER 18, 2023
December 18, 2023   Dave Lewis
IT MIGHT BE OK TO PANIC A LITTLE Last week’s report reflected dreadful performance which we tried to write off as an outlier, a bad week, but another bad week has us concerned here at the traffic center.  While First-Class service performance...

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US MAIL TRAFFIC REPORT DECEMBER 11, 2023
December 11, 2023   Dave Lewis
NOT SUCH A GOOD WEEK.  ONLY 65.9% OF FIRST-CLASS LETTERS ON TIME Yuck.  Let’s just chalk it up to the Beaver Moon we had – who knows what impact that can have on delivery.  Every measured category did worse, with the ironic...

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