Keeping Up With Informed Delivery – Some Changes You Should Know About
July 28, 2021   Dave Lewis
The Informed Delivery program can be tough to keep up with.  New features are being rolled out almost weekly without a whole lot of warning.  Sometimes there are unintended consequences, which are, of course, the worst kind of consequences. ...

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USPS Realigns its Logistics Network. You Really Might Want to Consider Tracking That Mail.
July 28, 2021   Dave Lewis
The fall mailing season is approaching and there is a bit of anxiety in the industry.  Rates are going up – that’s not good, is it?  And delivery performance was a touch…umm…subpar last year.  Surely that’s getting better, right?  Right?? We’ll see. Last...

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A Holistic View of “Mail Tracking” in 2021
June 1, 2021   Dave Lewis
When we started SnailWorks in 2012, our goal was to become an “Integrated Marketing” company, supporting mail service providers as their IT back office so they could invigorate their mail offerings with connections to other channels.  Fundamentally,...

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Worried About Undocumented Mail? SnailWorks Can Help!
April 26, 2021   Dave Lewis
It is reasonable to be worried about Undocumented Mail.  In some instances, you may be charged Undocumented Fees when there is really nothing wrong with the mail – and it can be very difficult to identify assessed mail pieces and dispute them.  Tracking...

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Upcoming SnailWorks Events Worth Keeping on the Calendar
April 26, 2021   Dave Lewis
At SnailWorks, our relationship with the mailing community is one we treasure.  We make our company better with what we learn from our customers, and we aim to help the industry with the education we provide.  In that vein, we have a couple...

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Why Didn’t My Mail Get Scanned? Did it Get Delivered?
March 29, 2021   Dave Lewis
This is probably not the first time I’ve written about this, and unlikely to be the last.  Mail tracking is not a perfect science, so interpreting the results correctly is important.  Very rarely will you see 100% of mail scanned to delivery. ...

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Our Most Important Core Value…All of Them
March 29, 2021   Dave Lewis
I was going to send an inspirational email out to our team, reminding them of our most important core value – but I couldn’t pick the most important…because they all are the most important! Like many companies, as we have grown from being a start-up...

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Looking for Trouble? Here’s How to Find It
February 24, 2021   Dave Lewis
The observant among you may have notice that USPS delivery performance was, at times, um… suboptimal during the last few months.  Yeah, that’s it – suboptimal.  It is indeed getting better as spring approaches, but remains...

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Understanding By/For as it Applies to Mail Tracking
February 24, 2021   Dave Lewis
A really brief history of MID’s and CRID’s Before 2006, when the Intelligent Mail barcode (IMb) was introduced, there were no Mailer ID’s.  There were permits.  But the IMb required somebody’s MID in it, so the Postal Service decided that...

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Seamless Acceptance and Informed Visibility
January 21, 2021   Dave Lewis
Because 2020 was too easy a year for the mailing industry, the Postal Service has decided to up the ante in 2021 by throwing in an additional rate increase (maybe), and making Seamless Acceptance a requirement for Full-Service mail.  Whee! ...

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