DELIVERY PERFORMANCE CONTINUES TO SLIP IN MOST CATEGORIES
As we move into December, not unexpectedly, delivery performance continues to slip. First class flats dropped from 80.3% on time to 27.3% on time, as mentioned in previous posts first class flats represent a small percentage of the mail we track so this is a relatively small sample. First class letters also slipped by about a percentage point. Marketing mail performance is more encouraging with letters performing a tad better than last week and on-time delivery for flats slipping slightly.
Last week we gave postal performance a C minus, this week’s performance does not justify raising that grade.