CHANGING IT UP A LITTLE BIT
I can’t complain when the Postal Service provides consistent, predictable service – it’s good for all of us, and we will continue to provide a weekly overview of service performance. Fortunately, bad service is anomalous.
There are a few things we have learned so far in our measurement:
- Average Intra-SCF delivery times stay in a narrow window of 2.0 – 2.5 days
- Slowest and fastest SCFs for Intra-SCF turnaround change weekly, most likely the result of a specific event. We have not seen any perennial bad sites.
- There are a few general trends on Intra-SCF: California SCFs show generally faster turn times, particularly Van Nuys and San Diego. The slowest for a week can be anywhere.
So, we will continue to share overall averages for Intra-SCF but won’t focus on the best of the worst unless there is some eye-catching performance.
In the coming months, we are also going to begin to add mail that falls outside the traditional USPS service performance parameters. What we generally track is commercially prepared mail, the easiest to deliver. We plan on starting to track, on a limited scale, point-to-point “Blue Box” mail. It is our suspicion that this travels dramatically more slowly – because it is not measured. This, of course, is the mail that most interests the public. Clearly, the scale will be much smaller than our overall tracking, but we hope to make it statistically significant. We may be enlisting the help of our clients.
All that said, for the week beginning April 18, 2022:
First-Class letters were delivered on time 95.19% of the time. First-Class flats were delivered on time 94.04% of the time. These are within expected parameters.
Marketing Mail Letters stayed strong with 97.64% of letters delivered on time. Marketing Mail Flats were delivered on time 96.19% of the time.
Average Intra-SCF delivery time was 2.06 days for Marketing Mail letters, 2.20 days for Marketing Mail flats.
More fun new stats next week!
MAP OF THE WEEK
How long does it take a First-Class letter to be deliver when inducted in Baltimore?