Back to boring.
In our last couple of reports, we saw a dip in service for First-Class letters. There was improvement for the last two weeks., and we appear to have returned to a pretty good norm.
First-Class letters were delivered on time 96.86% of the time, a marked improvement over last week’s performance at 92.88%. First-Class flats held steady, delivered on time 93.75% of the time.
Marketing Mail Letters stayed strong with 96.36% of letters delivered on time. Marketing Mail Flats were delivered on time 96.00% of the time.
Average Intra-SCF delivery time was 2.24 days for Marketing Mail letters, 2.19 days for Marketing Mail flats.
Slowest SCFs for Intra-SCF letters, delivery week of 4/11: (10,000 pieces minimum)
- Hartford, CT: 4.89 days
- Inglewood, CA: 4.39 days
- Jacksonville, FL: 3.99 days
The fastest:
- Los Angeles, CA: 1.46 days
- Cheyenne, WY: 1.50 days
- Oakland, CA : 1.51 days
A letter-size piece from California to Maryland, on average, took:
- First-Class: 3.39 days
- Marketing Mail 7.74 days
Overall, we’ll call it OK. Intra-SCF was about 10% slower than the previous week, and the worst were pretty bad. Intra-SCF is very important to Marketing Mail users, so that does give us pause. We’ll keep watching.
MAP OF THE WEEK
Entry points matter. The map on the left is for Marketing Mail letters inducted at Carol Stream, IL. The map on the right is for Marketing Mail letters inducted at Palatine, IL.
